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4.1 Descriptive Analysis

4.1.1 Central Tendencies Measurements of

Table 4.0: Cronbach’s Coefficient Alpha (Pilot Test)

Cronbach’s Alpha

Cronbach’s Alpha Based on

Standardized Items N of item

Level of Awareness .810 .819 8

Types of Industry .817 .799 5

Health Condition .871 .867 4

Socio-Economic Status (SES) .899 .902 6

Source of Information -.065 .330 7

Source: Data generated from SPSS version 20.0

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Pilot test was included 50 set of questionnaire that distributed to three states and this pilot test was run by software SPSS version 20.0. Based on the table 4.0, Cronbach’s Alpha shows most of the variables are significant which more than 0.70 except the source of information is lower than 0.70. Socio-economic status is the most reliable variable and good correlation with the dependent variable. It shows a total 0.899 means this variable were conducted 89.9% of the consistencies. Furthermore, the result of the Cronbach’s alpha based on standardized item is computed the alpha with equal means and variances. Some of the Cronbach’s alpha was slightly changed, type of industry and health condition variables decreased when the mean and variance are equal. Besides, source of information is the lowest reliability variable, it shows a negative Cronbach’s alpha but increased to 0.330 when it was standardized. Thus, the reliability for the all the variables except source of information variable are acceptable in this study because these variables are greater than 0.70 from the Cronbach’s alpha results shown.

Appendix 2.0 provides a level of awareness for the health screening benefits provided by SOCSO. Based on the appendix 2.0, it shows that there have 125 (40.9%) respondents are strongly agreed that they are preferred the private insurance than the SOCSO free health benefits. But still have 16 (5.2%) respondents are strongly disagree on it. Besides, 128 (41.9%) respondents also agree that they can be compensated by SOCSO if they are suffer on any injuries or get sick due to work even if it is not work-related. However, there are still had 68 (22.2%) respondents disagree on it. There are 139 (45.4%) respondents agree that they will be given benefits by SOCSO for occupational diseases related employment as compared to those employees that are disagree on this statement with only 23 (7.5%) respondents. Moreover, there are majority of the employees believe that they can claim for SOCSO benefits even if they get into an accident while travelling for work with 133 (43.4%) respondents agree and 109 (35.6%) respondents strongly agree. But there are still have a small portion of the employees (5.6%) strongly disagree. There

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are also had 108 (35.3%) respondents agree and 95 (31.1%) respondents strongly agree that SOCSO members are eligible for free medical treatment at approved SOCSO panel clinic or government hospitals. Furthermore, there are also have 107 (35%) respondents are agree to statement 6 and statement 7 which the employers can submit claims for reimbursement if fee were paid for treatment outside the approved facilities and also if an employee certified by a doctor to be unfit for work is allowed to claim for the temporary disablement benefits from SOCSO. Many of the employees also believe that if they suffers from permanent disablement need vocational or physical rehabilitation, facilities will be provided for free by SOCSO with 94 (30.7%) respondents agree and 91 (29.7%) respondents strongly agree.

Based on the appendix 2.1, there are highest percentage of the employees stated that their working environment is exposing to high risk with 115 (37.6%) respondents agree, 69 (22.5%) respondents strongly agree and with only 25 (8.2%) respondents strongly disagree. Moreover, majority of them also agree that their company have provided health benefits to workers with 131 (42.8%) respondents. Besides that, there also have 111 (36.3%) respondents agree and 62 (20.3%) respondents strongly agree that their company has provides proper occupational safety and health knowledge.

Furthermore, there are 72 (23.5%) respondents strongly agree that they have the knowledge to use all the equipment in their industry and their industry has the Safety Health and Environment (SHE) which handle by a manager.

Based on the appendix 2.2, there are 75 (24.5%) respondents strongly agree and 71 (23.2%) respondents agree that they have a health condition problem.

However, there are 88 (28.8%) respondents strongly disagree and 59 (19.3%) respondents disagree that they have a genetic diseases. While, there also have 80 (26.1%) respondents agree that they have genetic diseases. Besides, majority of the employees are take medicine regularly with 97 (31.7%) respondents agree and 82 (26.8%) respondents strongly agree. Many of the employees also stated that their medical payment paid by insurance is more

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than voucher provided by SOCSO with 92 (30.1%) respondents agree and 82 (26.8%) respondents disagree.

Based on the appendix 2.3, there are high percentages of the employees stated that their current salary income is insufficient to cover their hospitalization with 114 (37.2%) respondents agree and 112 (36.6%) respondents strongly agree. However, there are only 10 (3.3%) respondents strongly disagree on it. Most of the employees also agree that their need SOCSO to cover their hospitalization with 108 (35.3%) respondents agree and 96 (31.3%) respondents strongly agree. Also, there have 127 (41.5%) respondents agree and 98 (32%) respondents strongly agree that they are unable to have higher income to sustain and provide them a better health benefits with their current education level. Besides, there are same percentage of the employees with 124 (40.5%) respondents agree that they are dissatisfied they cannot get better health benefits with their current income, current living place is far to get well-resourced health facilities such as health care service centre and the distance from their living area to the health care service centre will influence their willingness to seek for hospitalization.

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Figure 4.1 Source of information to aware the SOCSO health screening program

Based on the figure 4.1, most of the employees get the SOCSO health screening program through their friends and relatives with 89 (29%) respondents. Besides, the second source of information is through the internet and employer. There have 70 (23%) respondents through internet and 69 (23%) respondents through employer to get the SOCSO health screening program information. The other employees are use advertisement with 41 (13%) respondents and 37 (12%) respondents refer to the other source such as newspaper and UTAR student.

Based on the appendix 2.4, 154 (50.3%) respondents stated that their employer are not brief clearly about the SOCSO health screening program to them before or after they joined the company. Most of the employees 175 (57.2%) are stated that they have own access to the internet to search for extra information about SOCSO health screening program. Also, 183 (59.8%) respondents are trust the information from the internet. Besides, most of the employees 189 (61.8%) also have made any of the research for future information about the health insurance when they are working.

Furthermore, majority of them 197 (64.4%) also prefer consulting more information in the nearby SOCSO centre.


Q1 What is the source of information you get to aware the SOCSO health screening program?

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Figure 4.2 Type of source prefer to get the latest SOCSO information

Based on the figure 4.2, most of the employees are prefer to get the latest SOCSO information through the newspaper with 100 (33%) respondents.

The second sources they prefer are through the website with 85 (28%) respondents and 81 (26%) respondents prefer on get the latest information through their employer. The most unfavorable source is the mobile apps with only have 34 (11%) respondents and only 6 (2%) respondents refer to the others source such as friends and relatives and SOCSO centre.