FACTORS INFLUENCING ORGANIZATIONAL PERFORMANCE IN PERAK TENGAH ADMINISTRATIVE COMPLEX
AZZAIM SHAHRIN BIN BAHARIM 2017413538
BACHELOR OF BUSINESS ADMINISTRATION WITH HONOURS (HUMAN RESOURCE MANAGEMENT)
FACULTY OF BUSINESS AND MANAGEMENT UNIVERSITI TEKNOLOGI MARA
PERLIS
JANUARY 2020
DECLARATION OF ORIGINAL WORK
BACHELOR OF BUSINESS ADMINISTRATION WITH HONOURS (HUMAN RESOURCE MANAGEMENT)
FACULTY OF BUSINESS AND MANAGEMENT UNIVERSITI TEKNOLOGI MARA
"DECLARATION OF ORIGINAL WORK"
I, AZZAIM SHAHRIN BIN BAHARIM, (I/C Number: 951212-10-6469)
Hereby, declare that:
This work has not previously been accepted in substance for any degree, locally or overseas, and is not being concurrently submitted for this degree or any other degrees.
This project-paper is the result of my independent work and investigation, except where otherwise stated.
All verbatim extracts have been distinguished by quotation marks and sources of my information have been specifically acknowledged.
Signature: _________________________ Date: ___________________
TABLE OF CONTENT
Page
TITLE PAGE i
DECLARATION OF ORIGINAL WORK ii
LETTER OF SUBMISSION iii
ACKNOWLEDGEMENT iv
TABLE OF CONTENT v-vii
LIST OF TABLES viii
LIST OF FIGURES ix
ABSTRACT x
CHAPTER 1 INTRODUCTION
1.1 Background of study 1-3
1.2 Problem Statement 4-5
1.3 Research Questions 5
1.4 Research Objectives 6
1.5 Significance of Study 6-7
1.6 Scope of Study 7
1.7 Limitation of Study 7
1.8 Definition of Term 8-9
CHAPTER 2 LITERATURE REVIEW
2.1 Introduction 10
2.2 Organizational Performance 10-11
2.3 HRM Practices 11-15
2.4 Organizational Climate 16-20
2.5 Hypothesis Development 21-26
2.6 Theoretical Framework 27
CHAPTER 3 RESEARCH METHODOLOGY
3.1 Research Design and Sampling 28
3.2 Sources of Data 3.2.1 Primary Data 3.2.2 Secondary Data 3.2.3 Questionnaire
28 28 28 29-30
3.3 Population of the Study 31
3.4 Sample of the Study
3.4.1 Sampling Technique
31 31
3.5 Pilot Study 31
3.6 Procedure of Data Analysis 32
3.6.1 Descriptive Statistics 32
3.6.2 Frequency Distribution 32
3.6.3 Reliability 32
3.6.4 Descriptive Statistics 33
3.6.5 Pearson’s Correlation Analysis 3.6.6 Regression Analysis
3.6.7 Factor Analysis
33 34 34
CHAPTER 4 DATA ANALYSIS AND FINDINGS
4.1 Introduction 35
4.2 Response Rate 35-36
4.3 Frequency Distribution Analysis 36-37 4.4 Reliability Analysis
4.5 Descriptive Statistics
4.6 Pearson’s Correlation Analysis 4.7 Factor Analysis
4.8 Multiple Regression Analysis
4.9 Summary of the proposed Hypothesis
37-38 38-39 39-40 41-49 50-51 51
CHAPTER 5 DISCUSSION AND CONCLUSION
5.1 Introduction 52
5.2 Summary of the Findings 52
5.3 Discussion of the Findings
5.4 Recommendation for Future Research 5.5 Conclusion
52-57 58-59 59-60
x ABSTRACT
The main objective of this research is to study the factors influencing organizational performance in Perak Tengah Administrative Complex. The independent variables involved in this study recruitment and selection, training and development, performance appraisals, compensation, organizational design, communication, leadership, teamwork, decision making, culture, job satisfaction, motivation. The purpose of this research is to examine the relationship between independent variables and dependent variables organizational performance, hence the hypothesis is noted.
This research is carried out by using questionnaires as a part of the methodology in gathering data. The previous studies had been referred to construct the questionnaire.
The sampling method of this research is simple random method. The total number of respondents are 85 people. The data collected has been analyzed through Statistical Package for Social Science (SPSS). Statistical Package for Social Science (SPSS) is applied by the researchers to analyze the demographic data and also primary data.
The discussion of this research objectives and recommendation for future research were included in this research as well.
