THE STUDY OF THE INFLUENCE OF WORKPLACE ENVIRONMENT ON JOB PERFORMANCE OF STAFF AT PEJABAT AGAMA
DAERAH HULU TERENGGANU
Prepared for:
EN. AZMI BIN SALIM
Prepared by:
FARAH HANA FAUZIAH BT AZMI
BACHELOR OF OFFICE SYSTEMS MANAGEMENT (HONS.)
UNIVERSITI TEKNOLOGI MARA (UiTM) FACULTY OF BUSINESS AND MANAGEMENT
July 2017
ABSTRACT
This research study will be discussed on the study of the relationship between workplace environment and employees' job performance. The study aims to measure employees' workplace environment satisfaction and job performance and to analyze the effect of workplace environment satisfaction towards job performance in Pejabat Agama Daerah Rulu Terengganu. Workplace environment can have brought the employees' satisfaction in the job performance.
Because of the population size were small, it cannot give a better result which better workplace environment will improve employees' job performance or satisfaction in Pejabat Agama Daerah Rulu Terengganu. For future research, the suggestion is to have wide range of sample size to know which workplace environment has a least satisfaction.
TABLE OF CONTENT Page
LIST OF TABLES 1
LIST OF FIGURES ii
CHAPTER 1
INTRODUCTION... I
Background of the study " ... . .. ... .. .... ... ... .. 1
Statement of the Problem... 3
Research Objective... 4
Research Question.. . ... .. . ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 5
Significance of the study... 6
Limitation of the study... 7
Definition of Term. 7 CHAPTER 2 LITERATURE REVIEW '" 9 Definition... 9
Measurement tools... 15
CHAPTER 3 METHODOLOGY... 21
Research Design ,. 21 Sampling Frame... 22
Population '" ,. 22 Sampling Technique... 22
Sample size... 23
Unit of Analysis... 23
Instrument. .. ... . .. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... .. 23
Validity of Instrument... 24
Data collection Procedures... 24
Plan of Data Analysis... 26
CHAPTER 4 FINDINGS... 27
Profile of Respondents... 30
CHAPTER 5 CONCLUSION AND RECOMMENDAnON Conclusion... 37
Recommendations , '" 40 REFERENCES... 42
APPENDICES... 45
Appendix A '" 46
Appendix B '" '" 47
Appendix C '" '" '" 51
Appendix D '" 53
Appendix E 54
Appendix F 55
Appendix G 56
iv
Figure
LIST OF FIGURES
Page
2.1 Office Design and Productivity Frame Work 15
2.1. I The Conceptual Framework of Office Workspace Satisfaction and 20 Employees' Job Performance
2.2 Maslow's Hierarchy of Needs 18
2.3 Heuristics Conceptual Performance ofTndividual Work Performance 19
LIST OF TABLES
Table Page
3. I
Data Collection Processes Duration25
3.2
Plan for Data Analysis26
4.1
Survey Return Rate28
4.2
Reliability Statistic for Workplace Environment Satisfaction29 4.3
Reliability Statistic for Staff Job Performance29
4.4
Gender of Respondents30
4.5
Age of Respondents30
4.6
Working Experience31
4.7
Highest Education Level32
4.8
Descriptive Statistics for Office Workplace Environment33 4.9
Descriptive Statistics for Employee Job Performance34 4.10
Descriptive Statistics for Adaptive Performance, Task Performance,35
Counterproductive Performance and Contextual Performance
4.14
Descriptive Statistics for Mean of Workplace Environment36
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