Proceedings
ofthe
2006Informing Science
and lTEducation Joint
GonferenceDevelopment of ICT Instructional Materials Based on Needs ldentified by Malaysia Secondary
School Teachers
Nor Azilah Ngah and Mona Masood
Center for Instructional Technology and Multimedia Universiti Sains Malaysia, Penang, Malaysia
azilah@usm.mv msmona@usm.mv
Abstract
For the last few years school teachers
in
Malaysia have access toICT
toolsin
their schools.How-
ever, these tools are used mostlyfor
record keeping and word processing purposes.An
in-depth study toidentiff
the problems of usingICT in
the classroom is currently being done toelicit in-
formation concerning the needsof
secondary school teachers in the Northem regipn of Malaysia.This research-in-progress paper discusses the needs analysis phase
ofthe
study. The teachers were asked toidentify
their needs in becoming competent users ofICT
in the classroom; the re- sult from this studywill
be used to create specific topics thatwill
be made accessible on-line to be shared by teachersin
Malaysia. The ultimate aim of this study is to develop reusable instructional materialin
the form of learning objects.Keyword: Diffusion of
Innovation,ICT, ICT
Integration, Instructional Design, Leaming Objects, Teacher EducationIntroduction
Over the last twenty years, the
Ministry
of Education(MOE) in
Malaysia has embarked on many different projects on the use ofICT in
the schools. Some of these projects include ComputerLit-
eracy, Computers
in
Education, Smart Schools, and the latest is the use ofICT
for a program enti- tled, English for Teaching Mathematics and Science. According to a report on Malaysia'sICT
use in Education by UNESCO,
in
2003, the MOE budgeted 30 per centof
its annlral budget (ap- proximatelyMYR
4.2billion)
to connect 230 rural schools to theInternet
120with ISDN
lines, 100with
PSTN lines, and 10with VSAT
connection.It
is expected thatin
2003, almost all educa- tional institutionswill
have at least one computer laboratory equippedwith
Pentium class PCs.This is to say about 75 per cent to 90 per cent of schools and 100 per cent of unirrersities
will
have access to the Intemet through either dial-up, broadband, leased line or cable.broadband con- nection. The use
of ICT in
Malaysia is fueled by the government's initiatives such as the Malaysian Superhighway Corridor (MSC) andVision
2020which
emphasizes the use of
ICT
as the main impetusin
bringing Malaysia into thedigital
andglobal2l"
century.Material published as part of this publication, either on-line or in prinl is copyrighted by the Informing Science Instifute.
Permission to make digital or paper copy ofpart or all ofthese works for personal or classroom use is granted without fee provided that the copies are not made or distributed for profit or commercial advantage AND that copies l) bear this notice in firll and 2) give the firll citation on the fint page. It is per- missible to abstract these works so long as credit is given. To copy in all other cases or to republish or to post on a server or to redistribute to lists requires specific permission and payment of a fee. Contact Publisher@InformingScience.org to request redistribution permission.
Salford,
UK- June
25-28Research Background
The Problem
Since 1996 we have conducted yearly surveys on the use
oftechnology
for teaching and learning amongst in-service teachers pursuing their bachelor's degree atUniversiti
Sains MalaysiAOSM).
These in-service teachers are basically teachers
with
3-5 years of teaching experiencein
thepri-
mary schools. The teachers who participatedin
these surveys were those enrolledin
an irrtroduc-tory
course in educational technology at our centre. The results ofthese surveys have shown us that although accessibility is no longer an issue for most primary school teachersin
our studies;computers are only being used as a
glorified
typewriter (Masood&
Ngah, 2003; Ngah, 1998,1999,2000;Ngah &
Masood, 2004; Ngah&
Samsudin,1997).While ICT
has reached mostof
the schools
in
Malaysia, there are numerous problemswith
thediffusion
of computer technology as part of teaching and learning at the school systemin
Malaysia.Since accessibility and
availability
ofICT
is no longer a problem,why
are teachers not using theICT
in their classrooms? Currently there is no data available on what the teachers are doingwith
theICT
available in their classrooms. Since our previous surveys arelimited
to in-service teach- ers pursuing their degree atUniversiti
Sains Malaysia, we feel that the time has comefor
a more in-depth study on the use of computers for teaching and leaming amongst secondary school teachersin
Malaysia.It
should be mentioned that problemswith
technology usage by teachers are notlimited
to developing countries like Malaysia. According toLaffey
(2004), current in-service teachers are not adequately prepared for teaching technologyimplying
an inadequacy in the technology training of teachers. Shuldman's (2004) study on the current state of technology integration revealed that creating a better understanding of how technology can be appliedin
normal classrooms may be part of the solution to the problem of technology integration.Reynolds, Treharne and
Tripp
(2003) concluded that more research is needed to improve the expectations and efficiency ofICT
provision and deployment. TheMinistry of
Education inMa-
laysia has several objectives for the infusionof ICT
in Education. These include proper prepara-tion
of sufficient and up-to-date testedICT
infrastructure and equipment, the disseminationof
ICT
curriculum and assessment and the emphasisof
integration ofICT
in teaching and leaming, upgrading the knowledge andskills
ofICT for
students and teachers and last but not least the up- grading of the maintenance and managementof ICT
equipmentin all
educational institutlons. We feel that these objectives can only be achievedwith
an understanding ofteachers' perception and willingness to use the technology in teaching and learning. Therefore,it
is imperative that this research project be conducted as a baseline data for a needs assessmentfor
future planning and implementation ofICT
into the classrooms. According toWillis,
Thompson, and Sadera (1999), among od1s1 things, research in technology and teacher education needs further investigationin
the area of instructional design,diffirsion
of innovation, and development and disseminationof
resources and tools for using tecbnology
effectively.
Our experience in the
field
has led us to believe that barriers to the use of computers by teachers have anintrinsic
component that needs further exploration. Someof
the intrinsic elemenb sug- gested by Ertrner, Addison, Lane, Ross, and Woods (1999) are:belief
in teaching, belief about computers, classroom practices, and the unwillingness to change.Abrami
(in Reynolds, Treharne&
Tripp, 2003) stresses that the value, expectation to succee4 and the acceptable costs in using technologyfor
leaming are key to effective useof
technologyin
schools. For this study, Roger's (1995) five perceived attributes of innovations, namely relative advantage,compatibility,
complexity,triability,
and observabilitywill
be used as the frameworkfor
the study ofdiffirsion
of
innovationin
the research. In addition to the above, our past experience has shown us thatNgah & Masood
perceived support oR use of technology (both technical and administrative) is angther important factor that may contribute to the successful
diffirsion
ofICT
into the classroom.To be a global player in
ICT,
Malaysian schools, i.e. Malaysian schools teachers, need to have comparable standards ofICT
usagewith
that of otherfully
developed countries. Currently there are no standards and competencies for pre-service and in-service training ofteachersin ICT
to adhere to. Benchmarking the cunent usagewith
the standards in US,for
example,will
show the gap that needs to befilled
to attain similar standard. Identification of skills needed by our teacherswill
focus orrr resource on creating reusable learning objects on thesecritical
skills.Objectives
This study is part
of
our continuing effort to monitor theICT
usage amongst secondary school teachersin
Malaysia. The main objectivefor
this study is to contribute to the successfuldiffirsion
ofICT
as a toolfor
teaching and learning amongst these teachers. The more speaific objectivesof
the sh,rdy are:
1.
toidentiff
the factorsfor
successfuVnon-successful implementations of nCT integration into the classroom2.
to have a baseline data on theavailability
and type ofICT
usage amongst secondary schools3.
to identifu the gap between the currentICT skill
in Malaysia and theICT
standard amongst teachers in the western countries, notably US4.
to create learning objects oncritical skills
identifiedin
(3) needed by teachers to be a competentICT
userfor
successfuldiftrsion
ofICT into
the classroom5.
to explore the sustainability issues concerning the adoptionof
computers as a teaching and learningtool
The study is conducted in two phases: Phase
I
is currently in progress andit
is a teeds assessment toidentify
theavailability
and type ofICT
usage amongst secondary schools andlthe same time toidentify
materialsfor
further development as leaming objects thus answering therfirst three re- search questions, PhaseII will
focus on the design and development of the learning objects. This paperwill
basically discuss thefust
phase including thepreliminary
findings as of March, 2006.If
time permits, further findingswill
be presented during the presentation.Methodology
Sample
As of March 2006, about 1200 questionnaires were sent to 44 randomly selected urban and rural secondary school teachers in the northern region of Malaysia. Currently there are about 291 sec- ondary schools in the northem region
which
represent 157o of the total numberof
secondary schools in Malaysia.Data Collection Method
Survey questionnaire that was used in the earlier study by authors was revised and a component on the identification
by
the teachers onICT
area needed for further training was included. The survey questionnaire is comprisedof
several components; a) demography, b) experience in usingICT
as a teaching and leaming tool, c) attitude towards computers, d) usageof
sQhool resource center, e) areas that need further training, g) issuesin
innovation anddiffirsion
add (h) reflectionsAs permission from the
Ministry
of Education and State Department are required to conduct re- searchin
Malaysia, thefirst
few monthsof
2006 were spentin
obtaining the necessary papenuork to allow us to proceedwith
the research.A pilot
study was done onthirty
in-service teachers to further improve the questionnaire. Result of thispilot
study is discussed below. Refer to AppendixA
for the topics identified in the re- search.Preliminary Results
Data collected from the
pilot
study have resultedin
further fine-tuningof
the questionnaire nota-bly in
section (e) which relates to areas that need further training. This includes further modifica- tions and the additions of categories ofICT skills into
Software, Hardware, Instructional Tech- nology, and Information Literacy (see Table 1 for thefinal
version of section (e)).The data also revealed that more than 80% of the
skills
identified in the questionnaire were se- lected by the teachers as"highly
needed". Asit
is impossible to create these topics as learning objectswithin
the time frame for the research, the suwey was further refined to force the teachers toidentifr
thefive
most neededICT skills
for their teaching and learning.The target audience for the
pilot
study is consisted of teacherswithin
the ageof
2G44 yeFrs,with
a minimum
of
four and a maximumof
twenty years teaching experience.All
buttwo
of drem have their own computers and owning a computer is the normfor
school teachersin
Malaysia.Our earlier study revealed a trend in increased computer ownership amongst school teacbers over the last eight years. Computer ownership, without the appropriate accompanying
skills
in the useof ICT
as a teaching and learning tool, is not a sufficient condition for the integration ofICT
into the classroom. As stated above. the teachers felt that thev need much of theskills
identifredinthe
questionnaire.The open-ended section of the survey which ask
for
the teachers' reflections on the use ofICT with
respect to their careers, teaching and learning tools and in their personal lives have levealed alot of
important and interestinginformation.
In generalo the teachersfelt
that the use ofICT in
their careerwill
help increase the quality of theirjob. At
the same,ICT
has the potential tomoti-
vate students and provide another means of resourcefor
information. Personally,skills
and knowledgein ICT will
increase their confidencein
seeking information for both professional and personal use.Limitations
There several
limitation
to this research. These include:a)
Centralization of the Malaysian education systemAlthough the Malaysian educational system is centralized, there are differences between the regions
in
Malaysiawith
respect to variation in cultural backgrounds, state govemance, race, and school type. However, the population of this study is the secondary school teachors in the northern region of Malaysia. Thislimitation
is due to financial constraint therefore n&tion- wide study is not feasible.b)
TypeofSchool
There are many different type
of
secondary schoolsin
Malaysia including national govem- ment funded school, the Chinese vemacular, residential, privately-funded, and religious (both public and private) schools. This study is focused only on govemment funded daily ryhools.Ngah & Masood
c)
Ergonomic IssuesAlthough the authors are a\ilare of the ergonomic issues conceming the design of teaching
ICT
laboratoV, the questionnaire did not include a section on this topic as the scope of re- search did not include matters pertaining to this area.d)
Data Collection MethodData collected is through survey questionnafues. Focus group interviews may be conducted to further
clari$
issues arising from the data collected from the survey questio4naire.If
neces- sary, one-to-one interviews on randomly selected samplewill
further be conducted to getin-
depth information on the specific topic to be further developed into learning objects.Further Research
This section
will
discussfirther
researchwith
respect to the two phasesof
the study.Phase I
As the population of this study is the secondary school teachers
in
the northern rggion of Malay- sia, nation-wide study should be done to confirm the findings to a more general population en- compassing the whole of Malaysia. Further samples should include bigger geogr[phical location and typeofschools.
Ergonomic issues have become a common theme in the integration of
ICT in
the classroom. This research did not address this issue. Further research in the use ofICT in
the classroom should take into consideration the importanceof ICT
and the types of action that can be taken to provide an ergonomically design ICT-enriched learning environment. For this purpose, technology coordina- tor must be included as part of the samplein
further research.The ultimate aim of this research is to provide the appropriate skills needed by teachers to feel confident and comfortable in using and integrating
ICT
into the classroom. Most of the time, thediffirsion
and meaningsof
technology on the teachers are rather personal in natutre. This typeof
experiences can only be captured through their personal
communication
As such, qualitative ap- proach should be used to give an in-depth investigation into the needs of the teachers.Phase II
Based on the data collected during the
first
phase, leaming objects oncritical
and missing skills identifiedin
PhaseI will
be created.At
the same time, a standardfor
Malaysian school teacherswill
be developed using the benchmark set by ISTE National Educational Technology Standards for Teachers (http://cnets.iste.org/teachen/t stands.htrnl). Thiswill
basically focus onICT
train- ing for both pre- and in-sewice teachers, defining the fundamental concepts, knowledge, skills, and attitudes for applyingICT
in teaching and leaming environment.For this phase a development research approach @ichey
&
Nelson, 1996)will
be taken where rapid prototyping modelwill
be used in the design and development of the learning objects using.At
thispoint
we are looking at various possibilities in developing the leaming objects usingfor
example, Dreamweaver as the engine orworking
closelywith
the Schoolof
Computer Scienceto
create learning object templates. Our expertise as instructional designers
will
be used to incorpo- rate appropriate instructional strategies to present specific topics for the content. Subject-matter expertswill
be consulted as needed.These learning objects
will
be made available online to the Malaysian school teaghers. There are several existing portals createdfor
teachers and generalpublic
alike such as Cikgunet, SchoolNet,and Malaysian Grid for Learning
(MyGfL
athtto://www.mygfl.net.my/myefl4. MyGfL
is a na- tional e-Learninginitiative
undertaken byMIMOS
Berhad and theMinistry
of Education to pro- mote and support thelifelong
learning agenda in Malaysia through the use ofICT
to accelerate growth of K-Society.Gonclusion
This paper presented the preliminary result
of
thefust
phase of a two-phase researlh project toidentify
theICT-skills
needed by teacherswith
the ultimate aim of creating leaming objects to be made available online.At
this point, the result of the study has shown us that although accessto ICT
is not a problem; teachers felt they lack the necessary skills to integrateICT
into their class- room. As theskills
identified by the teachers are many and varied, further refinement on thefinal
questionnaire was done to orientate the teachers to focus on the five most neededskills
for their teaching and learning. Thefive
most frequently selected topicswill
be created as learning objects.Further findings
will
be discussed in the presentation.References
Ertmer, P. A., Addison, P., Lane, M., Ross, E., & Woods, D. (1999). Examining teachers' beliefs pbout the role of technology in the elementary classroom. Journal of Research on Cornputing in Educalion,
32(t),5+72.
Laffey, J. (2004). Appropriation, rnastery, and resistance to technology in early childhood pr+service teacher education. Joumal of Research on Technologt in Education, 36 (4),361-382.
Masood, M. & Ngah, N. A. (2003). The status of various technology used for teaching and learnirtg at the primary schools. Proceedings from the Malaysian Educational Technologt Assocation
METQ I6n
Convention, Hotel City Bayview, Melaka, 13-16 June, 2003, 123-127 .
Ngah, N. A. (1998). Perception of in-service teachers on the use of computers
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Second Cohort. Faper presented during the Malaysian Educational Technologt I lth Convention in Kota Bhara, Kelantun, September, 1998.4-6.Ngah, N. A. (1999). The perception of in-service teachers on the use of computers
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CohortProceedings fromthe Maloysian Educational Technologt Assocation
MEfq
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Convention, Universiti Putra Malaysia, Serdang, 2l-23 May, 1997 .Rogers, E.M. (1995). Difusion of Innovations (4ft ed.). New York: The Free Press.
Reynolds, D., Treharne, D., & Tripp, H. (2003).
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hopes and the reality. British Journalof
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Shuldman, M. (2004). Superintendent conceptions of institutional conditions that impact teacher technologyintegration JournalofResearchonTechnologtinEducation,36(4),319-343.
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&
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Biographies
Dr. Nor Azilah is a senior lecturer at the Center for Instrucdonal Technology and Multimedia Universiti Sains Malaysia. She received het Ph.D. from Pur- due University (Educational Computing) in 1994 and currerttly teaches gradu- ate courses in Inskuctional Technology including Multimedlia-based Instruc- tional Design and Human-Computer Interaction.
Dr. Mona Masood had six years of teaching experience at lhe MARA Junior Science College before joining Universiti Sains Malaysia in year 2000. She received her Ph.D. from Indiana University in Instructional Systems Technol- ogy in 20M. Courses that she teaches include Visual Comnlunication, Instruc- tional Technology Practices, and 2D-3D Graphic Anirnatiort.