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THE ROLE OF THE

NATIONAL VOCATIONAL TRAINING COUNCIL IN THE MANAGEMENT OF VOCATIONAL TRAINING IN MALAYSIA : A CRITICAL

EVALUATION

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THE ROLE OF THE

NATIONAL VOCATIONAL TRAINING COUNCIL IN THE MANAGEMENT OF VOCATIONAL TRAINING IN MALAYSIA : A CRITICAL

EVALUATION AHMAD OTHMAN

Penerbit KUiTTHO

Batu Pahat

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Penerbit

Kolej Universiti Teknologi Tun Hussien Onn Beg Berkunci 101

86400, Parit Raja Batu Pahat Johor

Cetakan Pertama 2003 Ahmad Othman Hak Cipta Terpelihara

Tidak dibenarkan mengeluar ulang mana - mana bahagian artikel , ilustrasi dan isi kandungan buku ini dalam apa juga bentuk dan dengan

cara apa jua sama ada secara elektronik, fotokopi, mekanik, rakaman atau cara lain sebelum mendapat izin bertulis daripada Pejabat Penerbit,

Kolej Universiti Teknologi Tun Hussien Onn, Parit Raja, Batu Pahat Johor,

Perundingan tertakluk kepada perkiraan royalti atau honorarium.

Pengatur Huruf : Mohd Asmadi Misbah Muka Taip Teks : Times New Roman

Saiz Taip Teks : 11 / Auto Pt Perpustakaan Negara Malaysia Data Pengkatalogan - dalam - Penerbitan

Ahmad Othman

The Role Of The National Vocational Training Council In The Management Of Vocational Training In Malaysia : A Critical Evaluation

Bibliografi : hlm 161-172 Mengandungi Indeks.

ISBN 983-2963-02-8

Dicetak Oleh Unit Percetakan KUiTTHO

Johor

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“Pendidikan ibarat benih yang baik, Jatuh ke laut menjadi pulau Education is like good sedling,

Should it fall into the sea it would grow to become an island”

Malay saying

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Contents

Preface xi

Acknowledgement xiii

Introduction xv

List of Acronyms and Abbreviations xxiii

Chapter One The Development Of Vocational Training in 1`

Malaysia

Introduction Population Economic development An Overview of vocational education

and training Provision of training by public

training institutions Performance of training providers The need for enterprises to invest in training Coordination of vocational training activities , between 1971 and 1989 The National Industrial Training and Trade

Certification Board (NITTCB), (1971 to 1989) The Manpower Development Board (MDB), (1979 to 1989) New wave of coordination, from 1989

to the present The National Vocational Training Council

(NVTC) (1989 to 1998) Interaction mechanisms The NVTC Secretariat

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Chapter Two Organisational Effectiveness of Coordinating Agencies in Managing

Vocational Training Systems

Introduction Organisation : a general understanding Organisations as systems Organisations working together Conflict Coordination Intermediary Organisation as a Unit of Analysis

Goal Setting Job Design Behaviour - outcome contingencies Communication Leadership Concluding remarks Chapter Three Research Methods and Implementation Introduction The research methods Implementation Questionnaires Secretariat staff surveys Industry and government representative survey Data analysis procedure for the surveys Interview Interview with the Council Committee

members and NVTC management team Data analysis procedure for the interview Participant observation Document reviews Concluding remarks Chapter Four The Secretariat of the National Vocational Training Council (NVTC)

Introduction The NVTC secretariat as an organisation Responsibility of the secretariat

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Achievement of the secretariat Staff issues Job satisfaction issues Leadership capabilities Bases of power Communication Cooperation issues Chapter Five Working Committees Introduction Committees Responsibilities of the committees and relationship with the secretariat

The Council Committee Technical committees The Trade Advisory Committees (TACs) Council Committee in practice Secretarial services Shortcomings of the Council Committee members

Technical committees in practice Chapter Six External Relationship of the NVTC Secretariat Introduction The scope of the NVTC’s responsibilities Relationship in general Relationship of the NVTC with Government Training Agencies Relationship of the NVTC with the National Tourism Human Resource

Development Council (NTHRDC)

Relationship of the NVTC private sector organisations

Relationship among members of the

Council Committee Relationship of the NVTC with

technical committees

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Chapter Seven Conclusions Bibliography Index

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Preface

In Malaysia the responsibility to produce skilled manpower has rested heavily on the government. This can be seen by the increasing number of public training institutions in almost every five-year development plan.

Malaysia, has achieved much in producing skilled manpower through this effort. However, despite the significant increase in terms of training capacities and output over the years, Malaysia is still critically short of skilled manpower. In searching for the answer, this book tries to focus on the role of the National Vocational Training Council (NVTC). Its central premise is that the internal efficiency of the NVTC and its relationship with other organisations within the Malaysian vocational training system address distinct but equally important needs towards organisational effectiveness. The study seeks to answer the following main question : How effective has the NVTC been in playing its role as an intermediary agency in the vocational training system of Malaysia? In carrying out this research, a number of different methods of data collection were employed, such as questionnaire, interview, document review, and participant observation. Subjects of this study include the NVTC staff (67), representatives of the public and private organisations who sit on the various working committees of the NVTC (228), and representatives of the public and private organisations who sit on the Council Committee (23). The results show that availability of staff, communication, coordination and cooperation between and within divisions or sections of the NVTC, as well as leadership capabilities are crucial in ensuring the effectiveness of the NVTC in playing its role as coordinating agency in the management of vocational training in Malaysia.

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