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Name: Amshar Hisham Bin Badrul Hisham Matric No CHAPTER 1 INTRODUCTION 1.1 Introduction Chapter 1 focuses on the background of the study which is time theft in workplace

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Faculty of Administrative Science

& Policy Studies Universiti Teknologi MARA Bachelor of Administrative Science

Time Theft in Majlis Perbandaran Sungai Petani Kedah (MPSPK)

Name of Student

Muhammad Shakir Zufayri Bin Nur Hisham (2017290424) Amshar Hisham Bin Badrul Hisham (2017290238)

MAC 2019 – JULY 2019

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Table of contents

Chapter 1: Introduction Page

1.1 Introduction 3 - 5

1.2 Problem statement 5 - 7

1.3 Research questions 7

1.4 Research objectives 7

1.5 Scope of study 8

1.6 Significance of the study 8 - 10

1.7 Definition of terms 10 - 12

1.8 Conclusion 12

Chapter 2: Literature Review & Conceptual Framework

2.1 Introduction 13

2.2 Time Theft in Workplace 13 - 14

2.3 Theory of Planned Behavior 15 - 17

2.4 Factors that lead to Time Theft in Workplace 18 - 21 2.5 Variables related to Time Theft in Workplace 21 - 24

2.6 Conceptual Framework 25

2.7 Hypothesis 26

2.8 Conclusion 26

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Chapter 3: Research Method

3.1 Introduction 27

3.2 Research design 27

3.3 Unit of analysis 27 - 28

3.4 Population and sample size 28

3.5 Sampling technique 28 - 29

3.6 Measurement/Instrumentation 29

3.7 Data collection 30

3.8 Data analysis 31 - 36

3.9 Conclusion 36

Chapter 4: Analysis

4.1 Introduction 37

4.2 Response rate 37

4.3 Data cleaning and recode of data 38

4.4 Profile of respondents 38 - 41

4.5 Reliability analysis 42 - 43

4.6 Normality analysis 44 - 45

4.7 Findings by objective 46 - 53

4.8 Conclusion 53

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Declaration

We hereby declare that the work contained in this research proposal is our own except those which have been duly identified and acknowledged. If we are later found to have plagiarized or to have committed other forms of academic dishonesty, action can be taken against us under the Academic Regulations of UiTM’s.

Signed

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Name: Muhammad Shakir Zufayri Bin Nur Hisham Matric No.: 2017290424

Signed

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Name: Amshar Hisham Bin Badrul Hisham Matric No.: 2017290238

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CHAPTER 1 INTRODUCTION

1.1 Introduction

Chapter 1 focuses on the background of the study which is time theft in workplace. It introduces the overall concept of time theft in workplace and followed by problem statement, research questions, and research objectives, scope of study, significance of study and the definition of key terms and the concepts that is used in this study.

The issue of time theft came into the eye of the employers during 1983 when employees stole 15 minutes in a week and up to 5 weeks a year after Robert Half International published a report (Watt, 2009). Time theft can be defined as arriving for work 5 minutes late or leaving 5 minutes earlier, taking extended lunch breaks, unnecessary personal phone calls and emails, browsing the internet and engaging personal conversation with colleague. (Update, 2007). Back in 1983, the employees only wasted about 15 minutes a week but in current days employees steals about 30 to 45 minutes per day. Time theft is one of the major problems in organization in terms of its frequencies and financial cost.

Time theft are also discussed in religious perspective. In Islam, Islam practitioners encourages its people to manage and use their time properly. This is to ensure that they are working at their best performance in order to get the blessing from Allah S.W.T.

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