27 June 2003 Attachments
Z HL
2 A.T. Kearney/ZOHL Group/MCMC
Objectives
Figure 1 : Flow of Funds in Malaysia’s Networked Content Industry
Distribute Package
Publish
Create Publish Package Distribute
Create
Private Free- to-Air TV
Subscription TV Operator
Telcos
Private Radio Operators Advertising
Production Local Television Production Advertising Agencies
Local Record Labels
Television Talent
Music Talent
ISP / Audio- text Providers Interactive
Developers
Government Television and Radio
Wireless \ Interactive Content Providers
Source: A.T. Kearney / ZOHL Group Analysis;
Satellite Government
Advertiser
Subscription TV
Subscribers
Internet and
Audio Text Users
Wireless Data
Users
3 A.T. Kearney/ZOHL Group/MCMC
Figure 2 : Networked Content Industry Objectives
Malaysia’s National Vision
Networked Content Industry Objectives
Cultural Objectives
1. Consolidate racial and national unity through the projection of national culture
2. Encourage the production of content which is high quality, innovative and creative
3. Enrich and enhance the quality of material and spiritual living in accord with social-economic development Economic Objectives
4. Make Malaysia a major centre for the national, regional and global content industry
5. Develop required capabilities to compete 6. Achieve efficiency and financial viability
2Social Objectives
7. Contribute to Malaysia becoming a knowledge society 8. Make access and content available everywhere and
affordable to all
9. Establish a secure, robust and safe networking environment
2Notes: 1) Results of a government and industry survey conducted on 20 May 2003. Participants where asked to provide their personal opinion by allocating 1 through to 10 to the top 20 industry objectives.
2) For clarity sake, the survey objectives “Contribution to GDP” and “Job Creation” have been consolidated in to objective 3.
Similarly, “secure and safe environment” and “ robust network environment” are consolidated in 6.
3) Objective 9 was not identified in the survey, but found important based on CMA 1998 and draft national content policy Source: CMA 1998; Draft National Content Policy, A.T. Kearney/ZOHL Industry Survey 20 May, 2003
Relative Importance of Objectives
1Gained from CMA and Draft National Content Policy 3
6.4 5.7 4.5
6.3 6.3
4.8 4.0 2.5
Most Importance Least
Importance
Proposed
4 A.T. Kearney/ZOHL Group/MCMC
Current Performance and Key Issues Figure 3 : Local Content Popularity
Source: A.T.Kearney Analysis; OECD; Zenith Optimedia; Ovum; International Federation of the Phonographic Industry; ScreenDigest; Internet Software Consortium (ISC)
Television
(Local Content in Top Ten Programs)
18
63
51 51
21 18
Malaysia S.Korea France UK Singapore Canada
Audio
(Local Content % Share of Total Music revenues)
0.0
1.6
0.1 0.1 0.1 0.0
Malaysia S.Korea UK France Canada Singapore
Internet
(Web pages in global Top 500 List per million capita)
0.6
2.9
1.7 1.5
1.3
Malaysia France Canada UK S.Korea
Moving Pictures
(Number of local movies produced per million capita)
7
10 10 10
6 5
M alaysia France S.Korea UK Singapore Canada
5 A.T. Kearney/ZOHL Group/MCMC
Figure 4 : The Networked Content Industry Size relative to GDP
0.63
1.49 1.46
1.27 1.23
0.91
0 0.5 1 1.5 2
Malaysia Singapore S.Korea UK France Canada
US$0.6B US$1.4B US$5.6B US$19.9B US$16.9B US$6.3B Industry Value
Source: Local radio authorities;Zenith Optimedia; Ovum; IDC
Note: 1) These figures represent networked content related revenue only; excludes box-office revenue, records sales, SMS revenue and business internet subscription and usage
6 A.T. Kearney/ZOHL Group/MCMC
Current Performance and Key Issues Figure 5 : Access Medium Penetration
17
14
10
6 4
<1
M alaysia UK S.Korea Singapore Canada France 45
27
8 1 2
17
M alaysia S.Korea Canada Singapore UK France
12
54 46 43
19 70
M alaysia Canada S.Korea UK Singapore France
Internet Penetration (% of households)
Broadband Penetration (% of households)
Wireless Data Penetration (% of users)
21
57
43 43
26
10
M alaysia Canada Singapore UK France S.Korea
Subscription TV Penetration (% of households)
Note: 1) TV and radio penetration are not mentioned as they are close to 100% in all countries Source: A.T.Kearney Analysis; IDC; A.T.Kearney Mobinet Survey 2003; Zenith Optimedia; Ovum
7 A.T. Kearney/ZOHL Group/MCMC
Figure 6 : Percentage of Networked Content Share of Total Advertisement Spend
33
49
43
40
38
35
Malaysia Canada Singapore S.Korea France UK
Source: Zenith Optimedia
8 A.T. Kearney/ZOHL Group/MCMC
Current Performance and Key Issues
Figure 7 : Percentage of Advertising Expenditure on Malaysian Media 1998 – 2002
32 31 30 28 27
58 60 61 61 63
0 10 20 30 40 50 60 70 80 90 100
1998 1999 2000 2001 2002
Television Radio Newspapers Magazines Others
Source: ACNielsen 2002; Zenith Optimedia
9 A.T. Kearney/ZOHL Group/MCMC
Figure 8 : Effect of Made-In-Malaysia on Multinational Advertising Spend
Typical Multi-National Company Advertising Spend Allocation (RM million)
Advertising Budget Ad Agency Commission
Advertisement Production Costs
Television Air-Time Costs 1.0
0.15
0.3
0.55 Ad agencies charge a 15%
commission on all transactions
To comply with MIM, MNC’s will spend about 300K on advertisement productions, costs that can
be avoided when advertising in other countries MNC’s typically allocate
a fixed amount towards advertising spend
After agency and production costs, the residual budget will
be allocated to air-time costs
Note: MNC’s are able to screen foreign television commercials in Malaysia if it is part of a sponsorship deal with a program, however sponsorship represents an additional cost burden on the advertiser
Source: Interviews with advertising agencies
Illustrative
10 A.T. Kearney/ZOHL Group/MCMC
Current State and Key Issues
Figure 9 : Revenue Redistribution to Local Content in Television
997 million
8%
Subscriber TV Revenue
Local Content Spend
80 million
Subscriber Television Local Content Investment (RM)
76%
24%
Free-to-Air Television Local Content Investment
Foreign
40% Local
60%
Source: Malaysian Broadcasters Television Alliance; Interviews with Astro
CMA Local Content Quota
Programming Costs in 2002
Local
Foreign
11 A.T. Kearney/ZOHL Group/MCMC
Figure 10 : Estimated Percentage of Moving Pictures and Music Revenue Lost from Piracy
Source: International Intellectual Property Alliance
12 10 12
20 18 70
Canada France
UK Singapore
S.Korea
Malaysia
12 A.T. Kearney/ZOHL Group/MCMC
Current Performance and Key Issues
Figure 11:Relative Bargaining Powers of Industry Players
Production Exhibition Distribution
• Small scale
• Low advertisement
• Insufficient lobbying
• Products in low demand
• No choice of distribution channel
• Relatively large scale
• Available Substitute Products
• Freedom of choice
• No possibility to integrate into production
• Low revenues due to piracy
• Available substitute products
• Freedom of choice
• Can dictate prices
• No possibility to integrate into production
Competitive Advantage,
Total Industry Revenue Distribution Level of
Bargaining Power
High
Low
Illustrative
13 A.T. Kearney/ZOHL Group/MCMC
Figure 12 : Overlapping Regulation
Note: 1) List only includes primary regulations, however there are also site specific local permits required by local authorities
Pesticide Act Telemedicine Act 1997
University and University Colleges Act 1971
Medicine Act National Anthem Act Sale of Food and Drugs Act Securities Industry Act 1983
Banking and Financial Institutions Act Trade Description Act 1972
Communication and Multimedia Act
FINAS Act 1963
Cinema
TV Radio Internet
Advertising Guidelines
Broadcasting Guidelines
Emerging Distribute Distribute
Package Publish
Create
Penal Code Internal Security Act
Indecent Advertisement Act
Digital Signatures Act 1997
Sedition Act 1948Consumer Protection Act 2000 Defamation Act 1952 Trade Marks Act 1976 Copyright Act 1987 Geneva Convention, Berne Convention, other treatise Made in Malaysia Guideline
Film (Censorship) Act 1952
Wireless
Film
&TV Radio &
RM P&M, B&L, IS
Various Content Specific Acts
Pay TV
Acts governing content during and after
“consumption”
Input Industries
Acts governing entire industry Foreign Direct Investment Guideline
Federal Constitution
Networked Content Value Chain
Output Industries
Computer Crimes Act
Printing Presses & Publications Act
Sale of Goods Act
14 A.T. Kearney/ZOHL Group/MCMC
Current Performance and Key Issues
Figure 13 : Government Bodies Involved in Regulating and Enforcing Networked Content Industry
Advisory JAKIM (Advisory)
Domestic Trade Consumer
Affairs Finance
Education Health
Agriculture Energy,
Com. and Multim.
Information Home Affairs
Ministry
Intellectual Property &
Consumer Affairs Division Administrati
on Division Private
Education Division Food Quality
Control Division &
Pharmac.
Division Pesticide
Control Division Commercial MCMC
Department FINAS
Lembaga Penapisan Filem(LPF) Governing
Body
Monitoring of false advertising Monitoring of copyright and
piracy Approving of
all gaming ads as defined in
Common Gaming Act,
1953 Approving of
all private education ads Approving of
all poison &
medicine related ads Approving of
all pesticide ads Approval for
advertising on RTM (KP#
Issuance) Licensing of
all TV adds (MIM) Censoring of
all adds Advertising
Enforcement Licensing of
film developers and producers Censoring of
all audiovisual / promotional
content Content
Licensing of wireless, ISP, TV and radio Licensing of
film distributors and exhibitors Access
Note: Content forum will be the body responsible for administering the content code once it is ratified
15 A.T. Kearney/ZOHL Group/MCMC
Figure 14 : Relative Broadband Subscription Fees (2003, US$ income adjusted)
Source: A.T. Kearney; Analysys
$0 $10 $20 $30 $40 $50 $60 $70 $80
Malaysia
South Korea
UK
France
Canada
Singapore
16 A.T. Kearney/ZOHL Group/MCMC
SMS Usage in Europe, Asia and US in 2002
29% 38%
81%
81% 62%
19%
Europe Asia US
Never used SMS Used SMS
• US telecoms regulations, which permitted different mobile operators to choose
different, incompatible technologies has led to complexities in formulating interconnect agreements for data
• In late 2002, the largest US mobile operators agreed to pass text messages between their networks, however the agreement is still only partly implemented.
• Since interconnect agreements were
formalised in September 2001, Malaysia has experienced a surge in SMS traffic
• In 2002, Malaysian telcos made preliminary agreements to share ‘shortcodes’ that allow users to access wireless data services from different providers on a single number
• Interconnect agreements are still outstanding in areas such as WiFi, MMS and 3G –
which could pose a threat to the uptake of these new services
Mobile Data Service Interconnect Challenges Low penetration
of SMS usage
Current Performance and Key Issues
Figure 15 : Potential Adverse Impact of Ineffective Open Standards and Interconnectivity
Source: A.T.. Kearney Mobinet Survey
17 A.T. Kearney/ZOHL Group/MCMC
Figure 16 : Ineffective Government Incentive Schemes
• In early 2000 the “One Family, One Computer” scheme enabled contributors to the EPF to
withdraw part of their savings for personal computer purchases, but was cancelled in 2002
Source: IDC
46 34 64 60
68
13
France UK
Canada Singapore
S.Korea Malaysia
PC Penetration Rate (% of households)
• Despite an investment of RM 5.1 billion over 5 years in ICT
initiatives, Malaysia’s internet subscription rate still lags benchmark countries
12
54 46 43
19 70
Malaysia Canada S.Korea UK Singapore France
Internet Subscription
(% of households)
18 A.T. Kearney/ZOHL Group/MCMC
Create Publish Package Distribute Total
1,967 million
Subscription TV (66%) Free-to-Air TV (34%)
170 million 1,257 million
398 million
143 million
Satellite (53%) Terrestrial (47%)
Free-to-Air Programming (66%) Advertising Production (19%) Subscription Programming (15%)
1
Television
Figure T.1 : Malaysian Television Industry Size in 2002 (RM)
Note: 1) ‘Create’ represents the talent pool required for television production and is typically 25% of production costs Source: Zenith 2002; ACNielsen; A.T. Kearney / ZOHL Group Analysis
19 A.T. Kearney/ZOHL Group/MCMC
Figure T.2 : Relative Networked Content Industry Size (Revenue % of Total NCI Revenue)
0%
25%
50%
75%
100%
Malaysia UK France Canada S.Korea Singapore
Wireless Internet Radio Television
Source: Zenith 2002; ACNielsen; A.T. Kearney / ZOHL Group Analysis
20 A.T. Kearney/ZOHL Group/MCMC
Television
Figure T.3 : Estimated Revenue Growth for Total Television Industry in Malaysia 1997 - 2002
643 663 770
1179
1493
1808
0 200 400 600 800 1,000 1,200 1,400 1,600 1,800 2,000
1997 1998 1999 2000 2001 2002
RTM AdEx RTM Government Funding
TV3 & NTV7 AdEx Astro AdEx & Fees
Revenue (RM millions)
CAGR (%) 97 - 02
Source: Zenith 2002; ACNielsen; A.T. Kearney / ZOHL Group Analysis
26% - Total
15% TV3 & NTV7 66% - Astro
10% - RTM
Growth due to launch of NTV7 in 1998 – however 0% CAGR
over 2000-2002
4% - Total FTA
21 A.T. Kearney/ZOHL Group/MCMC
Figure T.4 : Television Penetration of Households in 2002
Total Households Free-to-Air TV Households
5.3 million (100%)
4.3 million (82%)
Source: MCMC Statistical Bulletins (2002); ITU
Note: TV Households Figures assume 2% growth from 2001 ITU estimates
59%
31%
10%
Indian
Chinese
10%
63%
27%
Malay
22 A.T. Kearney/ZOHL Group/MCMC
Television
Figure T.5 : Subscription Television Penetration (% of households)
21
57
43 43
26
10
Malaysia Canada Singapore UK France S.Korea
Source: Zenith Optimedia
23 A.T. Kearney/ZOHL Group/MCMC
Figure T.6 : Television Industry Size (Revenue % of GDP)
Source: Zenith Optimedia; IDC
Note: 1) These figures represent networked content related revenue only; excludes television content creation
0.52 0.50 0.45
0.59 0.95 0.87
UK France S.Korea Singapore Canada Malaysia
An addition 0.05% of GDP is an increase of 11% or RM 175 million
An addition 0.23% of GDP is an increase of 53% or RM 830 million Average of benchmark countries
RM 1.575 million
24 A.T. Kearney/ZOHL Group/MCMC
Television
Figure T.7 : Number of Local Programs in the Top Ten Television Programs
Source: A.T.Kearney Analysis
7
10 10 10
6
5
Malaysia France S.Korea UK Singapore Canada
25 A.T. Kearney/ZOHL Group/MCMC
Figure T.8 : Free-to-Air Television Advertising (RM millions)
0 100 200 300 400 500 600
1997 1998 1999 2000 2001 2002
Source: ACNielsen 2002
CAGR (%) 1%
-2%
Nominal
Real
26 A.T. Kearney/ZOHL Group/MCMC
Television
Figure T.9 : Benchmark of Television Advertising Spend (% GDP)
0.42
0.38
0.34 0.33
0.25
0.19
Singapore S.Korea UK Canada France Malaysia
+31%
RM 665 million
Up to an additional RM 540 million advertising revenue into the industry if benchmark is achieved
+81% (a)
Benchmark averageSource: Zenith Optimedia
27 A.T. Kearney/ZOHL Group/MCMC
Figure T.10 : Approval Process for Advertising Content
1 – 14 days 3 days 3 - 7 days
1 - 14 days
Yes
MOI reviews Script
& storyboard &
Recommend Changes
Submit for MIM Cert.
To FINAS.
To include PPFIM #
Submit to LPF For Censor’s Cert. Fees Paid
by agency Produce
commer -cials
Agency submits commercial
to TV Broadcasters
for telecast Submit
offline to MOI Approval
With KP
#
Ad Agency Modifies
script &
story board
Appeal Appeal
Reedit
No
1 Week 1 Week
2 Weeks Submit offline
to related Ministry For specific product
If Change Required
No No
MOI
1FINAS LPF
Up to five weeks for approval Regulatory Body
Ad Agency submits scripts and
story board to the MOI in
languagesall
Approval Timeline
If Applicable
Note: 1) MOI approval is only required for advertisements screened on RTM, however typical industry practice indicates that most advertisers choose to seek MOI approval in order to assure other commercial TV operators that their content is valid Source: A.T. Kearney and ZOHL Group Analysis
28 A.T. Kearney/ZOHL Group/MCMC
Television
Figure T.11 : Local Content Quota
Television Investment in Local Content (RM millions)
Subscription TV is not required to broadcast or invest in local content
Free-to-Air
Television 633 350
997 80
1630 430
Subscription Television
Total Television
Total Revenue
55%
8%
26%
Regulations requires 60% local language to be broadcasted, rather than specifying the amount to be invested in local content (e.g. station can choose to show low cost programs or air re-runs)
Local Content Investment
Source: A.T. Kearney and ZOHL Group Analysis
Local content quota in benchmark countries for free-to-air television
where as high as 65%
Not uncommon for national regulators to impose a local content quota on the subscription television
providers
29 A.T. Kearney/ZOHL Group/MCMC
Figure T.12 : Index of Free-to-Air Television Operators Local Content Spend (estimated)
100
54
131
72 181
99
Total Free-to-Air Television Revenue
Current Local Content Spend
Potential Free-to-Air Television Revenue
Potential Local Content Spend
RM 350 million
Annual spend in local content could increase to RM 470 million
Annual spend on local content could increase to RM 700 million
Current Potential
Growth to Average International Benchmark
Growth to Nearest Benchmark
Source: A.T. Kearney / ZOHL Group Estimates
30 A.T. Kearney/ZOHL Group/MCMC
Moving Pictures
Figure M.1 : Total and Local Content Box Office Revenue (RM million)
88
69
110
140
18.4 6.5
18.3 8.6
1999 2000 2001 2002
Total
Local Content
Source: Zenith Optimedia; FINAS
31 A.T. Kearney/ZOHL Group/MCMC
Figure M.2 : Index of International and Malaysian Sources of Revenue for Movie Producers
0 25 50 75 100
International Malaysia
Box Office TV Video
Price Pressure on Video Royal ties
26 28 46
82 14
4
Potential 130%
revenue increase
Source: A.T. Kearney / ZOHL Group Estimates
32 A.T. Kearney/ZOHL Group/MCMC
Moving Pictures
Figure M.3 : Box Office Revenues and Local Producers Market Share in Malaysia (RM million)
18
5.0 122
4.3 3.4 5.3
Box Office Revenues Local Production Houses Others
Metrowealth
Tayangan
Skop Foreign
Content
Local Content
Source: FINAS; ZOHL Group Analysis
33 A.T. Kearney/ZOHL Group/MCMC
Figure M.4 : Cinema Admission Prices (US$ income adjusted)
4.7 4.4 6.1 5.5
9.7
5.2
Canada Singapore
France UK
S.Korea Malaysia
Source: Zenith Optimedia; Cannes.Market; Screen Digest
34 A.T. Kearney/ZOHL Group/MCMC
Moving Pictures
Figure M.5 : Annual Admissions Per Capita
1.9 2.6
3.3 3.14 3.93
0.5
S.Korea UK
France Singapore
Canada Malaysia
Source: Cannes Market; Screen Digest
35 A.T. Kearney/ZOHL Group/MCMC
Figure M.6 : Current Industry Size per Capita (US$ income adjusted)
3
14
16 17 18 19
Malaysia S.Korea Singapore France UK Canada
Need to increase 4-5
times to reach next benchmark
level
Source: Cannes Market
36 A.T. Kearney/ZOHL Group/MCMC
Moving Pictures
Figure M.7 : Approval Process for Film Content
Submit to LPF for Censor’s Certificate Producers
submit for FC approval to
shoot from FINAS Producer
obtain production License from
FINAS (onetime only)
Producer start the production
& submit completed product to LPF
Film producer request for Compulsory Screening Dates
from FINAS
Film is screened on the designated dates
allocated by FINAS
Appeal Edit and
resubmit
30 days 30 days
FINAS LPF FINAS
Up to Two months for approval Regulatory Body
Approval Timeline
Inconsistent content regulation increases the risk upfront of investing in content that will
not be screened
Content that is approved by LPF can still be censored or banned when the content is
broadcast on television
Content that is approved must comply with a simplistic ratings systems that categorises content
as general viewing or 18+
Source: A.T. Kearney and ZOHL Group Analysis
37 A.T. Kearney/ZOHL Group/MCMC
Figure A.1 : Malaysian Radio Industry Size in 2002 (RM)
Note: Networked content for audio only includes content broadcast on radio networks Source: Zenith 2002; ACNielsen; A.T. Kearney / ZOHL Group Analysis
221 million 23 million
197 million
0.8 million 0.2 million
Royalties to local artists
Royalties to record labels
Radio advertising / government funding
Terrestrial broadcasting
Create Publish Package Distribute Total
38 A.T. Kearney/ZOHL Group/MCMC
Audio/Radio
Figure A.2 : Radio Industry Advertising Revenue Growth 1997 - 2002
Source: ACNielsen 2002; Zenith Media
Advertising Revenue (RM millions)
0 20 40 60 80 100 120 140 160
1997 1998 1999 2000 2001 2002
19%
CAGR
97-02
39 A.T. Kearney/ZOHL Group/MCMC
Figure A.3 : Radio Industry Market shares and Advertising Premiums 2002
0 50 100 150 200 250
0 5 10 15 20 25 30
Average Rate per Advertisement
Total Advertising Revenue (RM millions)
Era FM My FM
redi 988 Mix FM hitz.fm
THR Light & Easy
RM Saluran Muzik
red 104.9 RM Saluran 5
RM Saluran 6 RM Saluran 4
RM Saluran 1
RM Kuala Lumpur
RM Selangor
Era FM
18%
hitz.fm 12%
Light & Easy 6%
Mix FM 13%
My FM 15%
red 104.9 2%
redi 998 14%
RM Saluran 8%
THR 9%
Other 3%
AMP Rediffusion RM THR
Source: ACNielsen 2002
Note: RM Saluran includes 7 radio station: RM Saluran 1, 4, 5, 6, Selangor, Kuala Lumpur
AMP
Radio Station Market share in 2002 Radio Station Advertising Premiums in 2002
40 A.T. Kearney/ZOHL Group/MCMC
Audio/Radio
Figure A.4 : Radio Penetration Rates in Malaysia 2002
Population Living in Households / +15 Years Age
Radio Coverage 11.4 million
(100%)
10.3 million (90%)
Source: ACNielsen 2002; Malaysian Department of Statistics
Indian Chinese Malay
Total Households Radio Households 5.3 million
(100%)
4.2 million (79%)
63%
27%
10%
11%
31%
58%
Radio Penetration of Households in 2002 Radio Coverage of Consumers in 2002
41 A.T. Kearney/ZOHL Group/MCMC
Figure A.5 : Malaysian Local Content as Percentage of Total Music Industry 1998 – 2002
24
15 16 16
18
0 5 10 15 20 25 30
1998 1999 2000 2001 2002
Local content market s h are ( % )
Source: International Federation of the Phonetic Industry
42 A.T. Kearney/ZOHL Group/MCMC
Audio/Radio
Figure A.6 : Malaysian Local Content Compared to Other Countries 2002
Source: International Federation of the Phonetic Industry
18
63
51 51
21 18
Malaysia S.Korea France UK Singapore Canada
18
77
53
48 47
42
Malaysia Thailand Indonesia Hong Kong China Philippines
Local Audio Content Market Share of Benchmark Countries 2002
Local Audio Content Market Share of Regional Countries
2002
43 A.T. Kearney/ZOHL Group/MCMC
Figure I.1 : Malaysian Interactive Industry Size in 2002 (RM)
Source: Gartner; A.T. Kearney estimates
541 million 67 million
450 million
21 million 3 million
ISP access revenue
ISP PSTN Charges (90%) Audio-text (10%)
Audio-text (55%)Internet Content (45%)
Create Publish Package Distribute Total
44 A.T. Kearney/ZOHL Group/MCMC
Interactive
Figure I.2 : Internet Penetration (% of households)
12
54
46 43
19 70
Malaysia Canada S.Korea UK Singapore France
Source: IDC;
45 A.T. Kearney/ZOHL Group/MCMC
Figure I.3 : Affordability and Accessibility of Broadband in Malaysia
Malaysia has the highest average ADSL monthly subscription fees
(2003, US$, income adjusted)
0 10 20 30 40 50
1999 2000 2001 2002 2003 2004 2005 Malaysia is behind in broadband roll-out
(% of homes connected)
S. Korea
Australia
Malaysia Canada
Source: IDC; A.T. Kearney; Analysys
$0 $10 $20 $30 $40 $50 $60 $70 $80
Malaysia
South Korea
UK
France
Canada
Singapore
46 A.T. Kearney/ZOHL Group/MCMC
Interactive
Figure I.4 : Cost of a basic PC (US$, PPP adjusted)
1,583
1,452
1,204 1,185
990
694
Malaysia France UK Canada S.Korea Singapore
Note: 1) Based on price comparison for Dell 4600
47 A.T. Kearney/ZOHL Group/MCMC
Figure I.5 : PC Penetration Rate (% of households)
34 46
60 64
68
13
France UK
Canada Singapore
S.Korea Malaysia
Source: ACNielsen
48 A.T. Kearney/ZOHL Group/MCMC
Interactive
Figure I.6 : Internet Broadband Subscribers 2002 Q3 – 2003 Q1
1%
1%
3%
0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000
2002 Q3 2002 Q4 2003 Q1
Penetration rates of households
Source: MCMC Statistical Bulletins (2002)
Su bs cribers
49 A.T. Kearney/ZOHL Group/MCMC
Figure I.7 : Internet Access Market Shares in 2002
Observations
• 98% of the PSTN usage is billed per minute and provided by Telekom Malaysia
• Celcom Net is now owned by Telekom Malaysia
Malaysian Internet Access Market Shares 2002
TM Net 55.2%
Jaring 26.3%
Time Net 15.6%
Other 0.9%
Celcom Net 2.0%
Source: MCMC Statistical Bulletins (2002)
50 A.T. Kearney/ZOHL Group/MCMC
Interactive
Figure I.8 : Maturity of Government Online Services in 2002
22%
60% 59%
44%
39%
Malaysia Canada Singapore UK France
Source: Realising the Vision, Accenture, 2002
51 A.T. Kearney/ZOHL Group/MCMC
Figure W.1 : Cellular Subscriber Growth in Malaysia 1997 – 2008
0 2,000 4,000 6,000 8,000 10,000 12,000 14,000
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
Cellular Phone Su bs cri bers (Thou sand s)
Forecast
Source: MCMC Statistical Bulletins (2002); A.T. Kearney Analysis
52 A.T. Kearney/ZOHL Group/MCMC
Wireless
Figure W.2 : Revenue of the overall wireless industry (US$ billion)
0 1 2 3 4
2001 2002 2003 2004 2005 2006
Source: Ovum
53 A.T. Kearney/ZOHL Group/MCMC
Figure W.3 : Malaysian Wireless Services Industry Size in 2002 (RM)
Content Access Total
50 million
Wireless content providers such as audio-text providers
40 million
10 million
Mainly premium SMS services
Source: Industry interviews
54 A.T. Kearney/ZOHL Group/MCMC
Wireless
Figure W.4 : Usage of wireless data services around the world (% of users who have used the service)
11
28
3 10
77
27
38
5 3
21
6 4
Malaysia Europe North America Japan
Email News Travel Banking
Still in a testing state
Source: A.T. Kearney Mobinet Survey